Comments, Complaints and Compliments
Comments, Complaints and Compliments
Grampian Housing Association and its subsidiary, Let's Choose, are committed to providing a first class service and useful information to all customers in a responsible and courteous manner.
We strive to continually improve the service we provide and that is why it is important that you tell us if something goes wrong. It may be that you are dissatisfied with a particular service or maybe you are pleased with the service but think it could be even better. If you have a thought or experience that you would like to share with us then we would like to hear about it. In return we will let you know what we have learned and the changes we have made as a result of your feedback.
Comments, Complaints and Compliments
Grampian Housing Association and its subsidiary, Let's Choose, are committed to providing a first class service and useful information to all customers in a responsible and courteous manner.
We strive to continually improve the service we provide and that is why it is important that you tell us if something goes wrong. It may be that you are dissatisfied with a particular service or maybe you are pleased with the service but think it could be even better. If you have a thought or experience that you would like to share with us then we would like to hear about it. In return we will let you know what we have learned and the changes we have made as a result of your feedback.
Make a Comment, Complaint or Compliment
If there is any aspect of the services we provide that you would like to comment on or to make a complaint or give a compliment please login to MyHome (customer portal).
If you are not already registered you will need your tenancy reference number (which you will find on any correspondence from us).
The following information is provided to assist you in making a complaint:-