Useful Forms & Publications

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Annual Reviews

Annual Review 2020

Annual Review 2019

Annual Review 2018

Customer Participation

Rent Review Consultation Letter 2024-25

Customer Engagement Strategy 2023-26

Customer Participation Strategy - Action Plan 2020-21

Scrutiny Report 2019

Mystery Shopping Response 2018

Financial Statements

Financial Statement for the Year ending 31 March 2023

Financial Statement for the Year ending 31 March 2022

Financial Statement for the Year ending 31 March 2021

Forms

Grampian Housing Association

Mutual Exchange Form

Grampian Housing Association Direct Debit Form

Grampian Housing Association Standing Order Form

Home Improvements Letter - Flatted Developments

Home Improvements Letter - Housing Developments

Kirkgate Developments

Kirkgate Developments Direct Debit Form

Kirkgate Developments Standing Order Form

 

 

GDPR Privacy Notes

GHA Privacy Notice - Factored Customers

GHA Privacy Notice - GHA Members and Board Members

GHA Privacy Notice - Lets Choose

GHA Privacy Notice - Privacy and Cookie Policy

GHA Privacy Notice - Sharing Owners

GHA Privacy Notice - Staff

GHA Privacy Notice - Tenants

Handbooks

Tenants Handbook

Shared Ownership Handbook

Tackling Poverty Toolkit

Tenants Guide To Living in a New Refurbished Home

Information Leaflets

Rent Consultation Results 2024

Repairs Responsibilities List

Standard Home Improvements Permission

ASSIST Leaflet

SMART Leaflet

GHA Solar Panel Guide

Digital Access in Aberdeen

Taking Access Forcibly for Repairs

Fire Action - STAY PUT (GHA Tenant Advice)

Cyclical Maintenance Information Sheet

Customer Care Plan

Death of a Tenant Leaflet

DWP Universal Credit and You

Universal Credit Claimant HousingGuide

Significant Performance Failures Leaflet (Scottish Housing Regulator)

 

Newsletters

Keynote - Winter 2020

Keynote - Autumn 2020

Keynote - Winter 2019

Policies - Tenant

Asset Management

Asbestos in Tenancies Policy

Contractor Selection & Control Policy

Electical Safety Policy

Hygiene of Tenancies Policy

Infestations Policy

Lifts Safety Policy

Residents Improvement Policy

Right to Repair Policy

Sustainability Policy

Policies - Corporate

Rules, Business Plan and Strategies

Grampian Housing Association

Board & Committee Procedures Manual 2022

Business Plan 2023 - 2028

Business Plan on a Page 2023 - 2028

Great Growth, Great Futures (People Strategy - 2022 - 25)

Resilient People, Resilient Places - (Tackling Poverty Strategy)

Rules of Grampian Housing Association

Let's Choose/Kirkgate Developments

Business Plan 2023

Articles of Association of Kirkgate Developments

TLC Housing Maintenance

Business Plan 2020 - 24

Memorandum and Articles of Association of TLC

Scottish Social Housing Charter and Annual Assurance Statement

Annual Assurance Statements

Annual Assurance Statement 2022

Annual Assurance Statement 2021

Annual Assurance Statement 2020

Annual Return on the Charter to the Scottish Housing Regulator

Annual Return on the Charter 2021

Annual Return on the Charter 2020

Annual Return on the Charter 2019

Charter Report

Charter Report 2023

Charter Report 2022

Charter Report 2021

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Grampian Housing Association 
Let's Choose
TLC Housing Maintenance
Huntly House, 74 Huntly Street,
Aberdeen, AB10 1TD

 

01224 202900
info@grampianhousing.co.uk
info@letschoose.co.uk
info@tlc-hm.co.uk

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